Terms of Service

Last updated: August 25, 2026

1. Service

SmartChat provides tools for customer support, automated replies, manual operator responses, channel management, and store-related messaging workflows.

2. Authorized Use

SmartChat must be used only by authorized business operators and only for lawful customer support, commerce, and operational communication.

3. Messaging Rules

Users are responsible for complying with applicable messaging platform rules, including Meta Platform Terms, applicable messaging windows, consent requirements, and restrictions on spam or unsolicited messaging.

4. Account Security

Administrators are responsible for protecting SmartChat credentials and for limiting panel access to authorized people.

5. Connected Platforms

When connecting Meta assets, administrators must have permission to manage the selected Facebook Page, Instagram account, or WhatsApp Business asset. SmartChat uses official APIs according to the permissions granted by the administrator.

6. Prohibited Use

SmartChat may not be used for scraping, spam, unlawful surveillance, unauthorized advertising, sale of personal data, or communication with users who did not initiate or authorize the interaction where required.

7. Changes

These terms may be updated as SmartChat features, legal requirements, or platform requirements change.

8. Contact

For questions about these terms, contact: quierocompraron@gmail.com.